August 10th, 2021

product update

Generate more detailed reports with Analytics 2.0

The long-awaited update for Gmelius Analytics is finally here!

You can now get more granular visibility on your team's activity and:

  • πŸ—‚ Generate detailed reports for selected workspaces
  • 🏷 Zoom even more into specific projects and analyze conversation trends with Tags analytics
  • πŸ•° Get the right metrics on how much time your team needs to close tickets by taking into account their business hours
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Want to learn more about Team Analytics? Check our Knowledge Base.