June 9th, 2020

product update

πŸ”€ More automation capabilities with Gmelius Workflow and SLA Rules

Further automate your processes to match the way your teams work:

β€’ Create multi-actions in one rule

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β€’ Set up auto-replies at the right time

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β€’ Automatically organize tagged* and untagged conversations

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*Learn more about tags here.

β€’ Create immediate actions depending on a conversation's assignee or status

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If you are a manager** of your Gmelius subscription you can now create and edit rules linked to any shared inboxes and shared labels of your team.

**Learn more about Gmelius roles and permissions here.