November 18th, 2019

product update

Weekly news: Manage your shared inboxes - Easier than ever before

Does your team manage multiple shared inboxes? Gmelius structures them to give you a clear overview for easier management.

👀 Take a look at your Gmail left pane. Each shared inbox now has its own respective “Unassigned, Assigned, Mine, Pending, and Closed” sub-folders.

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Monitor shared conversations on 3 different levels:

  • 👍 Get a clear vision of what's going on in each shared inbox. Know exactly how many pending and assigned emails your team is dealing with, in each shared inbox. And how many tickets they've already closed.
  • ✌️Get a grasp on all ticketing emails, including shared inboxes and labels.
  • 🤟Quickly access all emails delegated directly to you.

This makes managing group emails like your support@ and sales@ addresses even easier.

What do you think? We'll be happy to hear your thoughts. Comments will be answered directly by email.